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To update your Apple TV, navigate Settings > General > Update Software Ensure that your Apple TV has the latest software installed.macOS (any version) OR OSX: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or later), MacBook Pro (Early 2011 or newer), Mac Pro (Late 2013).iOS: iPhone 4 (or later), iPad, iPad mini, iPod touch (4th generation or later).If your device is not supported, then you will not see the AirPlay icon. To be able to use AirPlay, you need compatible devices.Apple TV and iPad/iDevice) are connected to the same WiFi network You should see on-screen instructions on how to connect to the Apple TV immediately.Go to your Apple TV > Settings > AirPlay > Conference Room Display and turn it on.When you use your Apple TV as a conference room display, anyone in the room can mirror their Macs or iPhone/iPad/iPod’s screen to your Apple TV Setting Allow Access to Everyone also helps! That means anyone can see and AirPlay to your Apple TV.To do so, you can enable (and disable) this feature by going to Settings > AirPlay on your Apple TV Make sure that AirPlay is turned on your Apple TV.Select your AirPlay device, Apple TV, or tap on iPhone, iPad, or iPod Touch to disable AirPlay.Tap on the AirPlay icon in the upper right corner.Find the Music controls and 3D touch or long press it.In iOS 11+, AirPlay is located in Control Center within your Music Controller. If you’re using iOS 11 and above, finding AirPlay is not as easy as other iOS versions. Airplay Issues with MacBook, How-To Fix.AirPlay Mirroring not working, fix AirPlay Mirroring problems.AirPlay not working? How to Fix Your AirPlay Problems.On your Apple TV, go to Settings > AirPlay > Conference Room Display and turn it ON Try using your Apple TV’s Conference Mode.And turn AirPlay on or toggle off, then back on

So check that AirPlay is ON via your Apple TV Settings Menu. Go to Settings > AirPlay. AirPlay problems with Apple TVs are usually on the TV side of things.